Privacy Policy
Last updated: May 2026
1. Information We Collect
When you use TropicTrade, we may collect:
- Account information: name, email address, phone number, date of birth
- Referral data: referral codes, links clicked, referral conversions
- Usage data: pages visited, time spent, IP address, device information
- Wishlist data: products you save, notes, and sharing preferences
- Communication opt-ins: WhatsApp messaging preferences
2. How We Use Your Information
- To operate and maintain the referral program
- To track referral credits and wishlist activity
- To send notifications about credit expiry and referral activity
- To improve the Platform and user experience
- To prevent fraud and abuse of the referral system
- To comply with legal obligations
3. WhatsApp Communication
If you opt in to WhatsApp notifications, we will only send messages related to your referral activity and account. You can opt out at any time by replying "STOP" to any message.
4. Data Sharing
We do not sell your personal data. We may share data with:
- Service providers who help us operate the Platform (e.g., hosting)
- Law enforcement if required by Jamaican or UK law
- Other users only as necessary for the referral program (e.g., referrer sees referred user's email)
5. Data Retention
We retain your data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.
6. Your Rights
Under the Jamaican Data Protection Act and UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data (right to be forgotten)
- Restrict processing of your data
- Data portability
- Object to processing
To exercise these rights, contact us at hello@tropictrade.app.
7. Cookies
We use essential cookies for the operation of the Platform. Analytics cookies may be used to improve our service. You can manage cookie preferences in your browser settings.
8. Security
We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit and at rest, access controls, and regular security reviews.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be notified via email or platform announcement.
10. Contact
For privacy-related inquiries, contact:
360 SaaS Limited
Email: hello@tropictrade.app